Keeping Ontario homes comfortable year-round
What our Heat Pump Services cover
Whether you're looking to install a brand-new system, bring an aging unit back to life, or just make sure everything is running efficiently before the season changes, we handle it all.
- Heat pump installation — We help you choose the right size and model for your home, then install it cleanly and correctly the first time.
- Heat pump repair — From refrigerant issues and frozen coils to faulty reversing valves and electrical faults, our technicians diagnose the problem and fix it.
- Heat pump maintenance — A seasonal tune-up keeps your system efficient, extends its life, and catches small problems before they become expensive ones.
- System assessments — Not sure if your current unit is worth repairing? We'll give you an honest evaluation with no pressure.
We also offer related services including AC Repair, Furnace Repair, HVAC Installation, Duct Cleaning, and HVAC Maintenance whenever your home needs more than just heat pump work.
Signs Ontario homeowners call us
Don't wait until your system quits completely. Reach out if you notice any of these:
- Your heat pump is running constantly but your home won't reach the set temperature
- You're hearing grinding, rattling, or clicking sounds during operation
- The system is blowing lukewarm air in heating mode or barely cooling in summer
- Your energy bills have crept up without a clear reason
- The unit is icing over on the outdoor coil outside of defrost cycles
- Your heat pump is older and hasn't had a professional tune-up in a year or more
Any one of these is worth a call. Catching the issue early almost always saves money.
The American Heating & Air promise
We know you have choices, and we don't take that lightly. Here's what you can count on every time you call us:
- Flat-rate pricing in writing — You approve the price before we touch anything. No surprises on the invoice.
- Licensed technicians — All work is performed under license number 029771, so you know the job meets code.
- Same-day scheduling when possible — A broken heat pump in an Ontario summer or winter isn't something you should have to wait days to fix.
- Workmanship guaranteed — We stand behind the work we do. If something isn't right, we make it right.
We're a division of American Rooter & Drain, and that means we have the resources and the team to respond quickly — without the impersonal feel of a big-box service chain.
Ready to get your heat pump sorted?
Call us at (208) 449-7163 and tell us what's going on. We'll get you a same-day appointment when we can, walk you through your options honestly, and give you a flat-rate quote before any work starts. Ontario homeowners deserve service that's straightforward and done right — that's exactly what we're here for.
Frequently asked questions
Do you offer heat pump services in Ontario, OR, or only in Idaho?
Yes, we serve Ontario, OR directly from our Caldwell location. Ontario is close enough to our base that we can typically schedule same-day or next-day appointments, and you get the same licensed, flat-rate service we provide throughout the Treasure Valley.
How do I know if my heat pump needs repair or full replacement?
Our technician will do an honest assessment of your system and explain your options clearly before recommending anything. If a repair makes sense, we'll quote that. If replacement would save you more money long-term, we'll tell you that too — along with a flat-rate price in writing so you can decide without pressure.
What does a heat pump maintenance visit include?
During an HVAC Maintenance visit for your heat pump, our licensed technician inspects and cleans coils, checks refrigerant levels, tests electrical connections, verifies the reversing valve and thermostat operation, and looks for anything that could cause trouble down the road. It's the best way to keep your system running efficiently and avoid unexpected breakdowns.




