What we do for Star homeowners
Our Heat Pump Services cover everything your system needs, start to finish:
- New heat pump installation — We help you choose the right size and model for your home, handle the full installation, and make sure everything runs correctly before we leave.
- Heat pump repair — Whether your system is blowing the wrong temperature, making strange noises, or refusing to turn on, we diagnose the problem and fix it that same visit whenever possible.
- Seasonal maintenance — A tune-up before the heating or cooling season catches small issues before they become expensive ones. We clean coils, check refrigerant levels, inspect electrical connections, and test the full system.
- Refrigerant and efficiency checks — Low refrigerant quietly drives up your energy bill. We check charge levels and address leaks so your system runs at peak efficiency.
If we find something beyond the heat pump itself — ductwork, airflow, or a related comfort problem — we can loop in our Duct Cleaning or HVAC Maintenance services to cover the whole picture.
Why Star neighbors call us
- The heat pump stopped switching between heating and cooling modes
- Indoor temps are uneven from room to room
- The outdoor unit is icing over or running constantly
- Energy bills jumped without any obvious reason
- The system is making grinding, clicking, or rattling sounds
- A new build or home addition needs a heat pump installed from scratch
- It's been more than a year since the last professional tune-up
Any of those sound familiar? That's exactly what we're here for.
The American Heating & Air promise
We know you have choices in the Treasure Valley. Here's what sets us apart:
- Flat-rate pricing in writing — You see the full price before we touch anything. No hourly guessing, no invoice shock at the end.
- Licensed technicians — Every tech who comes to your home works under License 029771. You're not getting a trainee on a first solo run.
- Same-day scheduling when possible — We know a broken heat pump isn't a problem you want to wait a week on. We do our best to get to you the same day you call.
- Guaranteed workmanship — We stand behind the work we do. If something isn't right, we make it right.
American Heating & Air is a HVACBusiness division of American Rooter & Drain, based at 1005 Commercial Way, Caldwell, ID 83605. We're a local operation, not a national chain, and we treat Star homeowners the way we'd want our own neighbors treated.
Ready to get your heat pump sorted?
Don't wait until the middle of a cold snap or a heat wave to find out your system needs help. Call us at (208) 449-7163 to schedule your heat pump repair, installation, or maintenance visit. We'll give you a flat-rate quote before any work begins — and we'll get there as fast as we can.
Frequently asked questions
How do I know if my heat pump needs repair or full replacement?
A licensed technician can tell you after a proper diagnosis. Generally, if the system is relatively new and the repair cost is reasonable, fixing it makes sense. If it's older and repairs are adding up, replacement is often the smarter investment. We'll give you an honest assessment and a flat-rate quote for whichever path makes sense for your home.
Can you install a heat pump in a home that currently has a gas furnace?
Yes — many Star homeowners switch from or supplement a gas furnace with a heat pump, sometimes as part of a dual-fuel setup. Our HVAC Installation service covers new heat pump installs whether you're replacing an existing system or adding one for the first time. We'll walk you through the options before any work begins.
Do you offer heat pump maintenance, or just repairs?
We offer both. Our Heat Pump Services include full seasonal maintenance visits where we clean coils, check refrigerant, test electrical components, and inspect overall system performance. Regular tune-ups are one of the best ways to avoid unexpected breakdowns and keep your energy bills in check.
