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Real reviews, real neighbors

What Treasure Valley says about us

Every review below is real — shown highest rated first, newest first within each rating. Nothing is hidden or re-sorted.

“Ethan was great! The whole experience was great! Extremely quick response time, great communication, and upfront pricing.”

caitlyn cahill

Google

“Quick response, found the leak, saved our house!”

Cindy Huffaker

Google

“Ethan was very courteous and professional. He let me know the cost before he did the work so I could approve. He went and picked up the part down the street at Ferguson and was right back to make the repair. I was very happy with his service. I will definitely use them in the future 👍😊”

Karen Hall

Google

“Amazing experience very professional and kind”

Dylan Limbaugh

Google

“American was the third plumber I contacted (the first was no longer in the area but referred me to another company; I filled out a contact form and received a reply some time later stating they were too busy / couldn't come out for at least a week, and the dispatcher-receptionist said it sounded like a main line problem and referred me to American). From my first phone call to Cynthia, I was glad I'd found the right company. She was friendly, helpful, and professional. She told me exactly what to expect, gave a two-hour time frame for the appointment day, and said they would call when the technician was on the way. Ethan was neat and clean, wore shoe protectors on his feet, and introduced himself right away. He asked questions, looked at the two separate issues (one a leaky toilet, the other a garbage disposal), and explained what he would do to fix the problems and how much it would cost. Fantastic customer service at every stage. Very satisfied and will certainly do business with American again when the need arises.”

Anita Downing

Google

“AJ came out to our place to investigate the problem with our gas fireplace, NOT only was he thorough, but, very professional. Listened to any concerns we had, also wore protective booties , to keep our surfaces protected. As a prior contractor myself, I appreciated their professionalism. WOULD HIGHLY RECOMMEND MC CREAS.”

Terri Ellis

Google

“Ethan was a huge help in clearing our drain!! He got the obstruction out! I can’t thank him enough and it was a stressful situation and he made it go smoothly!”

Amanda Bunch

Google

“We have used this company many times. Very good service we trust👍”

Naomi Clark

Google

“Keidon was super courteous and knowledgeable. He fixed our leak quickly and offered services without being pushy. Great guy.”

Tyler Goodwin

Google

“Chris was very professional and helpful using a camera system to look for problems. Danta and Mason were great.”

rick bridgewater

Google

“They arrived on time and were very professional. Very courteous and helpful.”

Doug Doherty

Google

“Ethan was very professional and nice. Really glad to have working toilets again!”

kami yorgason smalls

Google

No call center · No upselling · We answer our own phone

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Veteran-owned, licensed & insured — serving the Treasure Valley & Eastern Oregon.