Real reviews, real neighbors
What Treasure Valley says about us
Every review below is real — shown highest rated first, newest first within each rating. Nothing is hidden or re-sorted.
“You can see the excitement in my eyes at the start of a big plumbing replacement job *said no one ever* 😂 Seriously though, I appreciate Trevor's honesty about the reality of our old house's pipes. He reassured us he was happy to just clear our sink as we had called in for. But a real overview was needed and other plumbers have only offered quick fixes. The photos he took and the time he spent in investigating and explaining how everything worked (or was likely to NOT work all of a sudden) was done professionally but he was also very personable. Dominic provided more evidence of the needed work and got us set up with a quote and easy financing right away. Looks like we'll be on the schedule for new pipes and water heater next week! Well, here's to unpleasant news being a decent experience. Update on the finished job to come!”
Anna K
“Steve showed up on time (actually early which was appreciated) and quickly diagnosed all of the issues I was having. Not only did he provide a thorough explanation of what he found, he was able to resolve everything within an hour. Amazing! He serviced both my furnace and AC, inspected several capped vents for safety, and resecured my hot water tank vent pipe. Steve went above and beyond, even helping me with a dishwasher issue I was having that wasn’t even in the scope of the original service call! I would definitely recommend Steve and the American Rooter & Drain team for any of your plumbing and HVAC needs!”
Jeremy Evans
“COLTEN WAS SO PROFESSIONAL FOR HIS AGE. THE TEAM WORK EFFICIENTLY AND QUICK.”
Lizbeth Rojas
“Came out ASAP, was very friendly and helpful. Explained all our options thoroughly and answered all our questions.”
Diego Rivas
“Brandon and Porter were awesome! Did a great job and so fast! Highly recommend American and both of these gentlemen. Thanks again!!”
Debbie Netcher
“Porter did a great job for us!”
Richard Thurmond
“Great service done in timely manner!”
Benjamin Jones
“Steve is a great guy, gave good recommendations and got everything done super quickly”
Peter Gauthier
“Steve did a great job cleaning my HVAC and answering questions.”
Jennifer Parke
“Steve was very helpful and very informative! They got us in quickly and came out first thing in the morning ! Very thankful !”
Ashley Shartner
“James, Kyle and Travis have absolutely saved us today! Busted their asses to get our brand new A/C unit put in today!! Thank you guys so much!! We absolutely appreciate all your hard work and professionalism!!”
Lana Craft
“Steve Jordan, excellent work. Fast polite.”
Scott Gross
No call center · No upselling · We answer our own phone
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Veteran-owned, licensed & insured — serving the Treasure Valley & Eastern Oregon.