Real reviews, real neighbors
What Treasure Valley says about us
Every review below is real — shown highest rated first, newest first within each rating. Nothing is hidden or re-sorted.
“Mason came and got our old ac running same day. Amazing service thank you mason!”
Myrna Cornelison
“Some difficulty with scheduling and communication made this a frustrating experience: wthout a/c for over a week, with temps indoors at 77 to 84 degrees, waited for tech with scheduled appointment between 8 and noon, no communication or updates. Was told there was an emergency, and tech would arrive at 3 p.m. Never showed up, no communication. Waited until 3 p.m. today when tech showed up. Mason was professional, friendly, and genuinely concerned about providing excellent customer service and ensuring we were satisfied, especially after the prior issues. He took time to explain what he was doing and the steps needed. His understanding of restoring and keeping goodwill and willingness to go the extra mile made us willing to give American Rooter & Drain/HVAC another chance to keep us as customers Great job, Mason!”
Anita Downing
“Gabren and Logan came out and helped me with a clogged toilet. They arrived well dressed, professional, and on time. They were very polite and handled my issue very quickly. Thank you very much!”
Erin Spear
“Mason is amazing. Vvery polite and took his time explaining everything to me. gave me the best and worse case scenario.”
Maggie Luette
“Mason did our HVAC service today. Full cleaning and even brought a filter to replace for our system. Very happy with the service he did. Thanks again Mason”
Patrick Kawaguchi
“Mason was professional and friendly. Did a great repair job”
Beth Gray
“Dominic Bejarano is super amazing, polite, and patient!! He came into our house not knowing we had 3 dogs. I introduced him to one dog, Baby Doze. Then later the other 2 dogs! They loved him!! Dominic was very thoughtful about our needs! He cleaned our filters, our ac unit and told us what was going on with it! Thank you Dominic! Relic loves you!! Several days later Kyle and Koda came to the house to install a new air conditioner, duct work and fix our furnace. They WORKED really hard in the heat!! (Poor guys!) Super polite and friendly!! And the dogs loved them too! Lol Thank you Kyle and Koda!! My husband and I, DEFINITELY landed with an excellent team and company! Thank you guys!! We appreciate you!!”
Sara Stabler
“Mason came out and did a full vacation service And we are now cooling down. Same day great service thanks”
Roy Rummler
“Dominic was really nice, professional and helpful. He helped me with plumbing”
rifat mahbub
“Mason was wonderful. Personable and friendly. Didn't try to upsell me just got down to business and got my AC up and running. Very happy.”
Andrew H
“Well finally got a 5 year TML problem fixed. Kyle and Koda installed on my new air conditioner on a very hot day and stayed until it wad done at 7pm on a Friday night. So appreciate their hard (and sweltering) work so we had a cool home again!”
Kassy Johnson
“Dominic and Logan are very professional.”
David Lewis
No call center · No upselling · We answer our own phone
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Veteran-owned, licensed & insured — serving the Treasure Valley & Eastern Oregon.